AT&T Faces Extensive Service Outage

On Monday afternoon, thousands of users reported a service outage with AT&T, according to DownDetector.

At 4:02 p.m. ET, DownDetector logged 2,383 reports of issues. The peak of the disruption occurred at 3:32 p.m. ET with 5,900 reports.

AT&T’s support account, @ATTHelp, has been actively engaging with customers, offering to check coverage and explore solutions for the problems.

It remains unclear whether the outage affects phone service, internet, or both, as stated by Newsweek at publication time.

Newsweek has contacted AT&T for further comments on the incident.

Key Details

AT&T posted on X that their specialized tech team is diligently working to restore services. They indicated that recovery times could vary due to the severity of the issue.

Reports indicate a significant number of users in Texas experiencing difficulties based on AT&T’s responses on X.

Customers can verify outages in their area using AT&T’s online outage map, which details localized service disruptions.

This is an ongoing situation with updates expected as more information becomes available.

For more details regarding this story, please contact Newsweek editor Anthony Murray.